QA Group LLC and its subsidiaries, Rhine Laboratories, Quantum Analytics and Bold View Capital are committed to the protection of personal information you provide to us or that we collect from you. This Privacy Policy describes the manner in which we collect, use and treat your personal information, including information received through our websites (our website located at www.lqa.com and www.rhinelaboratories.com) or other channels such as lead retrieval systems at trade shows (collectively, the “Website”). If you do not agree with this privacy policy in general or any part of it, you should not access the Website. Please take a moment to review our policies and practices described below.

Collection and Use of Personal Information

In the case of our Website, Company may collect and use the following information:

When you complete a form to access website contact, register for a webinar, or sign up for our mailing list, you may be asked for information that identifies you, such as your name, email address, mailing address and company name. We may retain this information and use it to contact you, inform you about our products and services or events, and to improve our customer service and product and service offerings.

We have implemented Google Analytics to analyze your interaction with our Website and allow us to review anonymous data regarding the location and interests of visitors to the Website. We may use this information to adapt our content to better reflect the needs of our visitors. You can learn about Google Analytics’ Privacy Policy and use of cookies at this link: https://policies.google.com/privacy. You can opt out of having your data used by Google Analytics by installing the Google Analytics opt-out browser add-on.

Disclosure of Personal Information

We do not sell, rent, or lease any customer lists and/or names to any third parties.

Information About Our Website

We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our user’s experience with the Website, understand where traffic is coming from, and to monitor and improve our Websites.

Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user when they return. We use cookies to remember your preferences and to authenticate you. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.

We may use web beacons, web bugs, tracking pixels or other methods to track your use of the Website. These tracking methods allow us to understand information about your browsing session. We use the information collected by these methods to help us understand our user’s experience with the Website, understand where traffic is coming from, and to monitor and improve our Websites.

Our Website may contain links to other websites that Company does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

Use of Information Collected

Non-Marketing Use:
We use personal data that we collect about you through the Website to:

• Fulfill your orders for products and services;
• Provide requested services and information;
• Respond appropriately to your inquiries;
• Update your account, orders and transactions;
• Discharge our contractual obligations to you;
• Comply with any legal obligations that apply to us; and
• Customize your experience on the Website.

Marketing Use:

• We may use your email address to send you marketing emails to a designated email address. If you do not wish to receive such marketing emails, you may opt out by following opt-out/unsubscribe instructions included in such emails.
• We may collect personal data about you (namely, your position, specialty and publications) from publicly-available resources such as company, university, and publications websites, and combine it with personal data we have collected about you, to complete our customer profile of you in support of our sales and marketing activities

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Additional Information for California Residents

Updated: January 8, 2020

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information about California residents that we have collected (online and offline) or disclosed within the preceding 12 months. 

Under the CCPA, “Personal Information” is defined as information that identifies, describes, is capable of being associated with, relates to, or could reasonably be linked with a particular California resident or household.

We collected the following categories of Personal Information: 

1. Identifiers: name, postal address, IP address, email address, account name, and other online identifiers.
2. Customer records information: name, address, telephone number, and contact information.
3. Commercial information: products and services purchased, obtained, or considered.
4. Internet or network activity information: browsing history, and interactions with our website.
5. Geolocation data: approximate location based on IP address information.
6. Audio, electronic, visual, and similar information: email engagement history.
7. Professional or employment-related information: current employer.

We collect this Personal Information from you as well as from our affiliates, publicly available databases, event co-sponsors, joint marketing partners and our manufacturing/vendor partners. We use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, as described above in this Privacy Statement under “Use of Information Collected”.

We disclosed the following Personal Information to third parties for our operational business purposes:

1. Identifiers: name, postal address, IP address, email address, account name, and other online identifiers.
2. Customer records information: name, address, telephone number, and contact information.
3. Commercial information: products and services purchased, obtained, or considered.
4. Internet or network activity information: browsing history, and interactions with our website.
5. Geolocation data: approximate location based on IP address information.
6. Audio, electronic, visual, and similar information: email engagement history.
7. Professional or employment-related information: current employer.

We disclosed these categories of Personal Information to our affiliates, suppliers, manufacturer/vendor partners, and other trusted third-party service providers; and our professional advisors, auditors and business partners.

We have not “sold” Personal Information for purposes of the CCPA the following categories of Personal Information: 

1. Identifiers: name, postal address, IP address, email address, account name, and other online identifiers.
2. Customer records information: name, address, telephone number, and contact information.
3. Commercial information: products and services purchased, obtained, or considered.
4. Internet or network activity information: browsing history, and interactions with our website.
5. Geolocation data: approximate location based on IP address information.
6. Audio, electronic, visual, and similar information: email engagement history.
7. Professional or employment-related information: current employer.

For purposes of this Privacy Statement, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

If you are a California resident, you may request that we:

1. Disclose to you the following information covering the 12 months preceding your request:
   1. The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
   2. The specific pieces of Personal Information we collected about you;
   3. The business or commercial purpose for collecting Personal Information about you;
   4. The categories of Personal Information about you that we sold and the categories of third parties to whom we sold such Personal Information (if applicable);
   5. The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).

       

2. Delete Personal Information we collected from you.
   

   To make a request for the information disclosure or deletion of your personal information, please contact lqa@lqa.com or call 1-800-992-4199. We will respond to your request consistent with applicable law.

Changes to this Online Privacy Statement

We reserve the right to change this Privacy Policy from time to time.  We will alert you when changes have been made by indicating the date the policy was last updated as the date the privacy policy became effective. It is recommended that you periodically revisit this page to learn of any changes.

Questions and Comments

If you have questions or comments about this privacy policy, please contact lqa@lqa.com. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions